Frequently Asked Questions (FAQs)

Have Questions?

1. What types of transformers do you test and commission?

We test and commission a wide range of transformers including distribution transformers, power transformers, and special-purpose units. Our services cover both new installations and in-service equipment across multiple voltage classes.

2. Do you provide on-site testing and maintenance?

Yes, we offer complete on-site services, including transformer testing, OLTC maintenance, and substation commissioning. Our mobile testing units are fully equipped to handle field diagnostics and emergency support.

3. What is OLTC and why is its maintenance important?

OLTC stands for On-Load Tap Changer. It allows transformers to regulate output voltage under load conditions. Regular OLTC maintenance is critical to ensure voltage stability, minimize energy losses, and avoid sudden failures.

4. How often should transformer testing be done?

We recommend annual testing for critical power systems and biennial testing for regular industrial applications. However, testing frequency may vary depending on load patterns, environmental conditions, and age of the equipment.

5. Do you provide complete reports after testing and commissioning?

Absolutely. After every service, we provide a detailed technical report that includes test results, observations, recommendations, and compliance status as per relevant standards (IS/IEC).

6. Can you handle turnkey electrical projects?

Yes, ARC Power Solution has the expertise to manage electrical turnkey projects — from design and procurement to installation, testing, and commissioning of complete power systems.

7. Are your services certified and compliant with industry standards?

Yes, all our processes strictly adhere to national and international standards like IS, IEC, IEEE, and other utility-specific norms. We use calibrated instruments and certified procedures in all projects.

8. Do you offer emergency support or AMC (Annual Maintenance Contracts)?

Yes, we provide 24/7 emergency support for critical breakdowns and also offer customized AMC packages to help maintain your equipment year-round with minimal downtime.

9. Which industries do you serve?

We serve a wide range of industries including:

Power Utilities
Manufacturing Plants
EPC Contractors
Renewable Energy Projects
Commercial Buildings & Data Centers

10. How can I get a quote for your services?

You can reach out to us via phone, email, or our website contact form. Once we understand your requirements, we’ll provide a customized and competitive quote tailored to your needs.